25 Fantastic Web Tutorials, everything you need to know about the web in tutorial form!

http://mashable.com/2007/10/11/25-tutorials-web-minded/  I have already recommended a few people to these websites.  Mashable a great resource and a really good example of the Web 2.0 working for the benefit of the user!  Although these websites seem to focus on web related topics, they collectively make a fantastic resource!

Web 2.0: Thirteen great 2.0 resources for librarians

This originally appeared to me in a dream, not really, I think someone tagged it on http://del.icio.us and I stashed it away in my favourites folder only to be rediscovered earlier today when I was having a hunt for something else totally different. http://infodoodads.com/?p=165 I have really discovered WorldCat, which is an amazing resource, and don’t [...]

Customer Service

My first post is going to be hitting on an issue that is a fundamental part of any library, and that is the tentative happy world of Customer Service.  This thought inspired by an article that I read in CILIP Update this morning about library assistants being hired from customer care backgrounds. With the increasing [...]

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