My first post is going to be hitting on an issue that is a fundamental part of any library, and that is the tentative happy world of Customer Service. This thought inspired by an article that I read in CILIP Update this morning about library assistants being hired from customer care backgrounds. With the increasing [...]
Filed under: customer service, library, lis, Uncategorized | Tagged: , care, customer, learning, library, resources, service | 1 Comment »
