Positive news…

For once I have positive career news.  I volunteered for a position of Web Editor for COFHE and it looks like I have got the job.  No extra money and extra responsibility, and even two other volunteers to boss about.  It looks like I am on my own with this one, as the responsibility is [...]

Infoshops…lets start one?

http://www.geocities.com/SoHo/Cafe/7423/infoshop.html This is such a good idea, we really need one in Exeter.  Or is there one in Exeter? An infoshop is really a cross between a tourist information office, a library and a shop, providing access to alternative publications and different points of view that are frequently squashed by the mainstream agenda.

Customer Service

My first post is going to be hitting on an issue that is a fundamental part of any library, and that is the tentative happy world of Customer Service.  This thought inspired by an article that I read in CILIP Update this morning about library assistants being hired from customer care backgrounds. With the increasing [...]

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