Training tomorrow – CMS CoFHE

Well I am off to London tomorrow to see the wonderful wizard of Oz, not really.  As the Arch Web Editor for CoFHE I have to become trained in the art of using the CILIP Content Management System.  This is, for those unsure, a system that allows multiple users to create, edit and upload web [...]

Non Google Day

Here is a suggestion for something that I reckon, would prove a hit in any academic library.  A ‘Non Google Day’.
Google is now a verb in itself, to ‘Google‘ something is the act of looking up information on the internet, “What’s a multi faceted information architecture?” ”I don’t know, why don’t you google it!“ etc.
So here is [...]

Pressure on Public Libraries from migrant workers and Weeding, the academics worst nightmare.

Two interesting stories have appeared in my local rag, the first one is a report from the Local Government Association stating that migrant workers are ‘hogging’ the public access PC’s in local libraries, and the second one was an article about students protesting against Exeter University weeding some books in the main Streatham Campus library.
So [...]

Mightysearch.org.uk

I want to introduce a project that I am working on called Mightysearch.  The idea is simple, it has already been done before, but as far as I know not in a forum environment.  Using a free hosting service that uses phpBB forums (imho the most adaptable and easy to use) I have created a [...]

Customer Service

My first post is going to be hitting on an issue that is a fundamental part of any library, and that is the tentative happy world of Customer Service.  This thought inspired by an article that I read in CILIP Update this morning about library assistants being hired from customer care backgrounds.
With the increasing realisation [...]