Two interesting stories have appeared in my local rag, the first one is a report from the Local Government Association stating that migrant workers are ‘hogging’ the public access PC’s in local libraries, and the second one was an article about students protesting against Exeter University weeding some books in the main Streatham Campus library.
So [...]
Filed under: advice, blog, library, lis | Tagged: , access, book stock, collection management, pc's, public, weeding | Leave a Comment »
I would love to stand here on my pedastal and say that ebooks are going to be the future of LIS and that paper will be admonished to the recycling bins in a few years time, but that is simply not going to happen. Like the Internet, CDROMs and other formats that have come and [...]
Filed under: blog, ebooks, library | Tagged: current, ebooks, format, jisc, obsolete, project | Leave a Comment »
I want to introduce a project that I am working on called Mightysearch. The idea is simple, it has already been done before, but as far as I know not in a forum environment. Using a free hosting service that uses phpBB forums (imho the most adaptable and easy to use) I have created a [...]
Filed under: blog, dewey, internet reference, library, lis, resources | Tagged: forum, information forum, internet search, mightysearch, search engine, web search | Leave a Comment »
Patrons, clients, users and god forbid call them customers, but they are never stupid. Or are they?
If I wrote down all the amazingly stupid questions that I have ever been asked as a librarian, they would collect in to a few categories. Computer related and LoCS (lack of common sense),
Most of our lot are really [...]
Filed under: blog, customer service, library | 2 Comments »
I am going to start with most probably the most hyped resource that Librarians have available to them on the internet, I say hyped because 9/10 librarians who have a blog will have this as a link somewhere on their website. Maybe a generalisation? Yes it is totally, but like so many websites that generate [...]
Filed under: internet reference, library, resources | Tagged: America, Directory, Librarians Index to the Internet, LII, US, website review | 2 Comments »
My first post is going to be hitting on an issue that is a fundamental part of any library, and that is the tentative happy world of Customer Service. This thought inspired by an article that I read in CILIP Update this morning about library assistants being hired from customer care backgrounds.
With the increasing realisation [...]
Filed under: customer service, library, lis | Tagged: , care, customer, learning, library, resources, service | 1 Comment »
